The Move Forward party and populist Pheu Thai trounced conservative rivals in a May ballot.
The currency has been used as an instrument of Western hegemony, according to President Ebrahim Raisi
Iranian President Ebrahim Raisi has called for the US dollar to be abandoned in global trade to reduce reliance on the Western financial system.
Addressing a virtual summit of the Shanghai Cooperation Organizat
China is vulnerable due to its large population and unevenly distributed water supplies.
DR. PAUL Alanis, Mayon's resident volcanologist, compared Mayon Volcano's condition to a patient in the intensive care unit (ICU): "not deteriorating but still abnormal." An unfortunate metaphor, as the volcanic activity for a volcano is in its nature. When co
ANOTHER CHAPTER looms in the on-again off-again peace talks between the government and communist insurgents. Given the long history of peace negotiations, journalists should provide background and context to reports of current developments.
On June 8, newly appointed Defense Secretary Gilbert Teodoro said i
Leaks of the potent greenhouse gas from oil and gas have likely been underreported by 90%.
Editor's note: Images and audio grabs from Detective Superintendent Andrew Perkins are available via Hightail
This is a joint media release between the Australian Federal Police, Australian Border Force and Philippine National Police
AFP intelligence has led to 16 children in the Philippines being removed from harm by the Philippine National Police (PNP), believed to be the most child abuse
LEADING digital solutions platform Globe is looking for ways to unlock the potential of artificial intelligence (AI) to significantly improve customer experience by automating routine tasks.
Globe Group president and chief executive officer (CEO), Ernest Cu, said in a recent interview with Bloomberg Television that the company is looking at AI to bring down costs and improve efficiency.
“Given the fact that we're driving automation towards cost and operational efficiency, I think this is going to be a big contributor to our exercise,” he said.
AI is the ability of a computer or a computer-controlled robot to do tasks that require human intelligence and discernment. While AI may not be capable of executing the broad spectrum of tasks people can do, it can still rival human performance in some aspects.
Given the scenario, Globe is exploring the potential of utilizing AI to enhance customer service. Currently, the company’s main focus is on operations, where AI has shown promising use cases. This is especially evident in outbound calling, customer care, and collection.
Cu shared that one of the most promising applications of AI he has observed from the Globe team is the successful completion of customer interactions entirely in Tagalog. He expressed awe and admiration for the human-like quality of these conversations and his belief in their potential effectiveness.
“I was truly amazed and impressed at how human the conversation was and how effective it will be given the fact that we are driving towards automation, towards cost-cutting and efficiency,” he said.
Internally, Globe has been harnessing technology to enhance its employee care initiatives. For more efficient program delivery during the global health pandemic, it introduced the Digital Usher for Disasters and Emergencies or DUDE, which served as an official health monitor.
It also has a recognition chatbot named Wanda so employees can send e-cards to each other. Additionally, the AI-powered chatbot EVA, or Employee Virtual Assistant, can answer employees’ HR-related questions
The use of chatbots and other technologies helped the company adopt a multi-faceted approach to active employee engagement, thereby boosting the daily experience of employees.
To learn more about Globe, visit https://www.globe.com.ph/. (SPONSORED CONTENT)
MANILA, July 5 (Xinhua) -- The literacy rate in the Philippines increased to 97 percent, improved by 1.2 percentage point in the last five years, according to the data released Tuesday by Philippine Statistics Authority (PSA).
Citing the survey results of the 2020 Census of Population and Housing, the PSA said among 97.6 million Filipinos above five years old, 94.6 million were literate, or can read and write a
MANILA, July 5 (Xinhua) -- Some 56.1 percent of more than 26 million households in total in the Philippines have internet access, showed a survey released Tuesday by the Philippine Statistics Agency.
The agency data showed that Metro Manila has the highest proportion of households with internet access at 74.6 percent, while the Zamboanga Peninsula, a region in the south, has the lowest rate at 28.5 percent.
<Elections will be held in Kedah, Kelantan, Terengganu, Penang, Selangor and Negeri Sembilan.